Account & supportOctober 2026

A contact page you can open without signing in

You can find our support email on a public page, even when you cannot sign in to your account.

What changed

A public contact page with the support email, info@threadify.app
It says what to write to us about and which address to write from
It links to the guide for connecting an AI assistant, the privacy policy, the terms and data deletion

How to use it

Open the contact page. It works without signing in and shows our support email, info@threadify.app. Write to us there about your account, billing, connecting your social accounts, or using Threadify from ChatGPT, Codex or Claude. If the question is about your account, send it from the email address you sign in with, so we can find your account quickly. The page also links to the guide for connecting an AI assistant, the privacy policy, the terms, data deletion and this changelog.

Who gets it

Everyone, signed in or not.